Privacy Policy

Last updated: July 19, 2026

This Privacy Policy explains how Prime AV (“Prime AV,” “we,” “us,” or “our”) collects, uses, and protects information when you visit goprimeav.com (the “Site”) or contact us about our event production and AV services. By using the Site or submitting information to us, you agree to the practices described here.

We collect your phone number and email address for the sole purpose of communicating with you about your job or event and its related quotes and details. We do not sell, rent, or share this information with third parties for their own use, and we do not use it for any purpose beyond responding to and serving your inquiry.

Information We Collect

Information you provide. When you complete our contact form, request a quote, book a consultation, apply for a job, or otherwise communicate with us, we may collect your name, company or organization, email address, phone number, event or project details, and any other information you choose to share. If you apply for a position, we may also collect the contents of your application, resume, and related materials.

Information collected automatically. Like most websites, we automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, and how you interact with the Site. We use Google Analytics for this purpose.

How We Use Your Information

We use the information we collect to respond to your inquiries and quote requests; provide, schedule, and deliver our services; review job applications; communicate with you about your event or project; improve our Site and services; maintain the security of the Site; and comply with our legal obligations.

Cookies and Analytics

We use cookies and analytics tools to understand how visitors use the Site and to improve performance. You can control cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect how parts of the Site function.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business and Site (such as hosting, analytics, email, and scheduling providers), and only to the extent needed to perform those services. We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer. Many of our engagements are governed by confidentiality and non-disclosure agreements, and we handle client and event information accordingly.

Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this Policy, to maintain our business records, and to comply with legal requirements, after which we securely delete or anonymize it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain processing. Virginia residents have specific rights under the Virginia Consumer Data Protection Act. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law.

Third-Party Links

Our Site may link to third-party websites and services (such as our social media profiles or scheduling tools). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

Children’s Privacy

Our Site and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Prime AV
14630 Flint Lee Rd, Ste B, Chantilly, VA 20151
Email: info@goprimeav.com
Phone: 703.952.5051